Security, IP & Privacy

How to manage your profile, membership, security, notifications, and account status.

Instructions for buyers on how to search, filter, and manage properties and communication.

Details on the First-Look Score, the First-Look Report, and how to use feedback.

Information on plans, costs, credits, and billing.

Supported formats, size limits, and fixes for common upload problems.

How the marketplace works, what buyers see, and how interest can turn into deals.

Common issues with login, uploads, First-Look Reports, and performance, plus how to fix or escalate them.

Referrals, promo codes, and special offers.

Background, mission, and how First-Look fits into the industry.